{"id":14830,"date":"2026-11-04T09:00:11","date_gmt":"2026-11-04T09:00:11","guid":{"rendered":"https:\/\/exatoseguros.pt\/?p=14830"},"modified":"2026-10-29T10:46:51","modified_gmt":"2026-10-29T10:46:51","slug":"cyber-risk-in-smes-what-cyber-insurance-actually-covers-in-practice","status":"publish","type":"post","link":"https:\/\/exatoseguros.pt\/en\/ciber-risco-nas-pme-o-que-um-seguro-cyber-cobre-na-pratica\/","title":{"rendered":"Cyber risk in SMEs: what cyber insurance actually covers"},"content":{"rendered":"<p>In September 2026, each Portuguese organisation monitored by Check Point Research faced, on average, 3,181 cyberattack attempts per week. That is 61% more than a year earlier and 25% above the European average. For a small business, the question is no longer <em>if<\/em> will be targeted. It is <em>when<\/em>, and whether it will have the means to pay for the restoration.<\/p>\n<h2>Portugal is above the European and global average<\/h2>\n<p>The latest figures place Portugal amongst the European countries facing the highest attack pressure per organisation, virtually on a par with Italy (<a href=\"https:\/\/www.dnoticias.pt\/2026\/10\/8\/508256-portugal-sofre-mais-de-tres-mil-ciberataques-por-semana-o-que-esta-em-risco\/\" target=\"_blank\" rel=\"noopener\">DNOTICIAS.PT, 8 Oct. 2026, data from Check Point Research<\/a>).<\/p>\n<table width=\"0\">\n<thead>\n<tr>\n<td width=\"282\"><strong>Country \/ region<\/strong><\/td>\n<td width=\"345\"><strong>Weekly attacks by organisation (Sept. 2026)<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"282\">Italy<\/td>\n<td width=\"345\">3.190<\/td>\n<\/tr>\n<tr>\n<td width=\"282\"><strong>Portugal<\/strong><\/td>\n<td width=\"345\"><strong>3.181<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"282\">World average<\/td>\n<td width=\"345\">2.803<\/td>\n<\/tr>\n<tr>\n<td width=\"282\">European average<\/td>\n<td width=\"345\">2.545<\/td>\n<\/tr>\n<tr>\n<td width=\"282\">Spain<\/td>\n<td width=\"345\">2.507<\/td>\n<\/tr>\n<tr>\n<td width=\"282\">France<\/td>\n<td width=\"345\">1.815<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Estes valores medem tentativas detetadas pelos sistemas de seguran\u00e7a, muitas delas bloqueadas. Mas mostram o volume de &#8220;portas&#8221; que os atacantes testam todas as semanas. Basta uma ficar aberta.<\/p>\n<p>O risco tamb\u00e9m mudou de forma. Em 2025, Portugal registou apenas 28 ataques de ransomware divulgados publicamente, segundo a Thales (<a href=\"https:\/\/eco.sapo.pt\/2026\/02\/18\/ataques-de-rasomware-disparam-52-em-2025-portugal-sofreu-28\/\" target=\"_blank\" rel=\"noopener\">ECO, 18 Feb 2026<\/a>). The main threat to SMEs lies in day-to-day operations: phishing, credential theft, fake invoices and access credentials sold on the dark web.<\/p>\n<h2>&#8220;Somos demasiado pequenos para interessar&#8221;: o mito mais caro<\/h2>\n<p>According to the Hiscox Protection Gap Report, 35% of Portuguese SMEs without cyber insurance believe they are too small to be targeted. In the same study, around 54% of Portuguese SMEs say they have suffered at least one cyberattack in the last year (<a href=\"https:\/\/jornaleconomico.sapo.pt\/noticias\/tres-em-cada-quatro-pmes-estao-desprotegidas-contra-os-riscos-correntes-segundo-hiscox\/\" target=\"_blank\" rel=\"noopener\">Jornal Econ\u00f3mico, 29 Jan. 2026<\/a>).<\/p>\n<p>Os atacantes usam ferramentas autom\u00e1ticas que varrem milhares de empresas ao mesmo tempo. N\u00e3o escolhem pela dimens\u00e3o, escolhem pela vulnerabilidade. E uma PME pode ser a porta de entrada para um cliente maior: em outubro de 2026, um ataque a um fornecedor inform\u00e1tico exp\u00f4s dados n\u00e3o classificados dos servi\u00e7os de informa\u00e7\u00f5es portugueses.<\/p>\n<p>H\u00e1 ainda a press\u00e3o regulat\u00f3ria. O novo Regime Jur\u00eddico da Ciberseguran\u00e7a (Decreto-Lei n.\u00ba 125\/2025, que transp\u00f5e a Diretiva NIS2) est\u00e1 em vigor desde 3 de abril de 2026 (<a href=\"https:\/\/www.forbespt.com\/?p=183152\" target=\"_blank\" rel=\"noopener\">Forbes Portugal<\/a>). The organisations concerned must manage the risks in their supply chains; they will therefore require further assurances from their suppliers, including SMEs.<\/p>\n<h2>What cyber insurance actually covers<\/h2>\n<p>A cyber risk policy is divided into two parts: the company\u2019s own losses and its liability towards third parties.<\/p>\n<table width=\"0\">\n<thead>\n<tr>\n<td width=\"188\"><strong>Coverage<\/strong><\/td>\n<td width=\"232\"><strong>What you pay<\/strong><\/td>\n<td width=\"207\"><strong>An example from an SME<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"188\">24\/7 incident response<\/td>\n<td width=\"232\">IT, forensic and legal experts from the very beginning<\/td>\n<td width=\"207\">The server crashes on a Friday evening<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Data and systems recovery<\/td>\n<td width=\"232\">Costs of restoring files, reinstalling and cleaning systems<\/td>\n<td width=\"207\">Restore the customer database from backups<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Loss of profit<\/td>\n<td width=\"232\">Lost revenue and additional costs during the shutdown<\/td>\n<td width=\"207\">An online shop goes 5 days without making a sale<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Cyber extortion<\/td>\n<td width=\"232\">Process management and negotiation by specialists<\/td>\n<td width=\"207\">The hackers are threatening to leak customer data<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Notification and crisis management<\/td>\n<td width=\"232\">Notify the CNPD and data subjects; communication and reputation<\/td>\n<td width=\"207\">Data breach affecting 2,000 customers<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Liability for data breaches<\/td>\n<td width=\"232\">Compensation for injured third parties and legal defence<\/td>\n<td width=\"207\">A customer is suing the company for disclosing their data<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Network security<\/td>\n<td width=\"232\">Damage caused to third parties by transmitted malware<\/td>\n<td width=\"207\">A virus spreads from your email to a customer\u2019s system<\/td>\n<\/tr>\n<tr>\n<td width=\"188\">Social engineering fraud (extension)<\/td>\n<td width=\"232\">Transfers made in error, up to a sub-limit<\/td>\n<td width=\"207\">Fatura falsa de um &#8220;fornecedor&#8221; paga por transfer\u00eancia<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Two points are worth noting in the Portuguese market. The redemption payment itself is not covered, as national legislation prohibits such a guarantee (<a href=\"https:\/\/eco.sapo.pt\/entrevista\/goncalo-baptista-seguros-ciber-comecam-nos-500-euros-para-uma-pme\/\" target=\"_blank\" rel=\"noopener\">ECOseguros, interview with Innovarisk<\/a>). Nor do fines, including those under the GDPR, because the rules governing insurance contracts prohibit cover for administrative offences. Legal defence in the proceedings may, however, be included.<\/p>\n<h2>What is usually left out<\/h2>\n<ul>\n<li>Acts of war and, in many policies, attacks attributed to states.<\/li>\n<li>External infrastructure failures, such as power cuts or internet outages not caused by an attack.<\/li>\n<li>Incidents that occurred before the policy came into force or that were already known at the time the policy was taken out.<\/li>\n<li>System upgrades: the policy restores the system to its previous state; it does not cover an upgrade.<\/li>\n<li>Failure to comply with the security measures stated in the questionnaire, such as multi-factor authentication or backups.<\/li>\n<\/ul>\n<h2>How does the insurer assess your company?<\/h2>\n<p>O pr\u00e9mio depende do setor, da fatura\u00e7\u00e3o, da robustez da seguran\u00e7a inform\u00e1tica, do limite de indemniza\u00e7\u00e3o e das coberturas extra. As seguradoras pedem cada vez mais detalhe no question\u00e1rio de subscri\u00e7\u00e3o. Autentica\u00e7\u00e3o multifator, c\u00f3pias de seguran\u00e7a testadas e separadas da rede, sistemas atualizados e forma\u00e7\u00e3o dos colaboradores pesam no pre\u00e7o e at\u00e9 na aceita\u00e7\u00e3o do risco.<\/p>\n<p>O fator humano conta muito. Segundo a Innovarisk, 67% dos sinistros cyber come\u00e7am numa falha humana, como um clique num email de phishing.<\/p>\n<h2>Before you hire: 6 questions to ask<\/h2>\n<ol>\n<li>How many days can the company operate without its IT systems?<\/li>\n<li>Does the compensation limit cover at least one to two weeks\u2019 downtime, plus recovery and notification costs?<\/li>\n<li>What is the waiting period for loss of profits (how many hours of downtime before cover begins)?<\/li>\n<li>What thresholds apply to extortion and social engineering fraud?<\/li>\n<li>Is the helpline open 24 hours a day and available in Portuguese?<\/li>\n<li>Do the answers to the questionnaire reflect the truth? An inaccurate statement may jeopardise your compensation.<\/li>\n<\/ol>\n<p>Review your policy every year. According to Hiscox, a third of SMEs have not reviewed their insurance for more than three years, and cyber risk changes faster than any other.<\/p>\n<p>&nbsp;<\/p>\n<table width=\"0\">\n<tbody>\n<tr>\n<td width=\"627\"><strong>How Exato Seguros can help<\/strong><\/p>\n<p>At Exato Seguros, we analyse your company\u2019s actual exposure, compare policies from various insurers and help you complete the risk questionnaire accurately. If the worst should happen, we\u2019ll be by your side to assist with the claim and follow up on it.<\/p>\n<p><strong>Get in touch with us and request a cyber risk assessment for your SME.<\/strong><\/p>\n<p><a href=\"https:\/\/exatoseguros.pt\/en\/\"><strong>exatoseguros.pt<\/strong><\/a>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Just the right amount.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h6><strong>SOURCES<\/strong><\/h6>\n<ol>\n<li>\n<h6><a href=\"https:\/\/www.dnoticias.pt\/2026\/10\/8\/508256-portugal-sofre-mais-de-tres-mil-ciberataques-por-semana-o-que-esta-em-risco\/\" target=\"_blank\" rel=\"noopener\">Portugal suffers more than 3,000 cyberattacks a week<\/a> \u2014 DNOTICIAS.PT, 8 Oct. 2026 (data from Check Point Research)<\/h6>\n<\/li>\n<li>\n<h6><a href=\"https:\/\/eco.sapo.pt\/2026\/02\/18\/ataques-de-rasomware-disparam-52-em-2025-portugal-sofreu-28\/\" target=\"_blank\" rel=\"noopener\">Ransomware attacks are set to soar to 52% in 2025. Portugal suffered 28<\/a> \u2014 ECO, 18 Feb 2026 (Thales report)<\/h6>\n<\/li>\n<li>\n<h6><a href=\"https:\/\/jornaleconomico.sapo.pt\/noticias\/tres-em-cada-quatro-pmes-estao-desprotegidas-contra-os-riscos-correntes-segundo-hiscox\/\" target=\"_blank\" rel=\"noopener\">Three in four SMEs are unprotected, according to Hiscox<\/a> \u2014 Jornal Econ\u00f3mico, 29 Jan. 2026<\/h6>\n<\/li>\n<li>\n<h6><a href=\"https:\/\/eco.sapo.pt\/entrevista\/goncalo-baptista-seguros-ciber-comecam-nos-500-euros-para-uma-pme\/\" target=\"_blank\" rel=\"noopener\">Gon\u00e7alo Baptista: cyber insurance for SMEs<\/a> \u2014 ECOseguros, 13 Feb 2022<\/h6>\n<\/li>\n<li>\n<h6><a href=\"https:\/\/www.forbespt.com\/?p=183152\" target=\"_blank\" rel=\"noopener\">The status of NIS2 in Portugal<\/a> \u2014 Forbes Portugal, 2026<\/h6>\n<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Em setembro de 2026, cada organiza\u00e7\u00e3o portuguesa monitorizada pela Check Point Research enfrentou, em m\u00e9dia, 3.181 tentativas de ciberataque por semana. \u00c9 mais 61% do que um ano antes e 25% acima da m\u00e9dia europeia. Para uma pequena empresa, a pergunta j\u00e1 n\u00e3o \u00e9 se vai ser alvo. \u00c9 quando, e se ter\u00e1 meios para [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":14824,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[75,71],"tags":[],"class_list":["post-14830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artigo-tecnico","category-dicas-seguros"],"_links":{"self":[{"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/posts\/14830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/comments?post=14830"}],"version-history":[{"count":1,"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/posts\/14830\/revisions"}],"predecessor-version":[{"id":14833,"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/posts\/14830\/revisions\/14833"}],"wp:attachment":[{"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/media?parent=14830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/categories?post=14830"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/exatoseguros.pt\/en\/wp-json\/wp\/v2\/tags?post=14830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}